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Returns and Exchanges

Exchange or Store Credit for 14 days after purchase.

We don't offer refunds on change of mind or incorrect sizing purchases.

We offer free return shipping for exchanged items (excluding international customers). You’ll just need to cover the postage to send it back to us. If you wish to return an item you must complete the form on the back of your order invoice. 

The items must:

  • be received in original condition - unworn, unwashed, with all tags still attached. 
  • not smell of ladies perfume/deoderant so please take due care when trying on your order. 

Returned items not received in their original state will be automatically returned to the customer.  Uniqi staff reserve the right to reject a return if we conclude it is not in a new condition. Returns can be sent to the below postal address and must include your original invoice.

Uniqi

PO Box 840, Elanora, QLD, Australia 4221

Store Credit

Returned items will be issued as a Store Credit to the customer. 

We issue a store credit becasue we can not gaurantee that you orginal product will still be in stock for an exchange.

The Store Credit can be used to either purchase a different item or the same item in a different size, if available.

Returns are processed within 3 days of receiving your items. You will received an email with details of the Store Credit.

Store Credits can only be used online and not instore. 

Faulty Items

We inspect all items thouroughly before shipping out, to ensure the highest quality

However if you garments is faulty, we are happy to replace, repair, or refund in the case of a manufacturing fault. 

You can email info@uniqi.com.au if you believe your garment has a fault, and we will reply to your email within 24 hours.